PRIVACY POLICY

The protection and security of personal data that you have entrusted to us is a high priority for us, which is why we process your data confidentially and exclusively on the basis of legal regulations.

This privacy policy informs you which data is collected from you on our websites and which of this data we process and use, in what way and for what purpose. Furthermore, this privacy policy also informs you of the rights to which you are entitled.

If you have any questions about this data protection policy, please contact us using the contact details below.

Responsible body
The body responsible for the collection, processing and use of your personal data within the meaning of the EU General Data Protection Regulation (GDPR) and the Data Protection Adaptation Act 2018 is:

Goldeck Textil GmbH
Seebacherstraße 11-13
9871 Seeboden
Austria

You can reach us using the contact details below:

Telephone: +43 (0) 4762 5101 – 0
E-mail: office@goldecktextil.com

Please remember that data transfer on the Internet (e.g. email communication) can generally have security gaps. Complete protection against access by strangers is not possible.

1. General information on data processing
Purpose and legal basis
We process personal data exclusively in accordance with the provisions of the GDPR and the Austrian Data Protection Act. The following legal bases serve as the basis:

  • Consent (Art. 6 Para. 1 lit. a GDPR): If you expressly give us your consent.
  • Contract fulfillment (Art. 6 Para. 1 lit. b GDPR): To fulfill our contractual obligations to you.
  • Legal obligation (Art. 6 Para. 1 lit. c GDPR): For legally required processes.
  • Legitimate interests (Art. 6 Para. 1 lit. f GDPR): To protect our legitimate interests, e.g. optimizing our online offering.

    Storage period
    Personal data is only stored for as long as is necessary for the respective legal basis (e.g. for the duration of the contractual relationship) or if statutory retention periods exist.

2. Data security
Our website uses TLS encryption (Transport Layer Security) for the secure transmission of your data. You can recognize this by the lock symbol in the address bar of your browser and the prefix https://.
We have also implemented technical and organizational measures to ensure the security of your data against unauthorized access, loss or manipulation.

3. Collection and storage of personal data

a. When visiting the website
Every time you access our website, the following information is automatically recorded in the server log files:

  • IP address (anonymized)
  • Date and time of access
  • Length of stay
  • Pages visited
  • Browser type and version
  • Operating system
  • URL of origin (referrer)
    This data is used exclusively to ensure trouble-free operation of the website, to improve our offer and for error analysis.

    b. Use of cookies
    Our website uses cookies to improve user-friendliness and to ensure the functionality of the web shop. These are small text files that are stored on your device with the help of the browser. These enable us to recognize your browser the next time you visit.
  • Session cookies: Are deleted after closing the browser
  • Permanent cookies: Remain stored for a defined period of time

For cookies that are not required for functional reasons, we ask for your consent in the cookie window (Art 6 Para 1 lit a GDPR). Only if this is actively given will your personal data be processed for the purpose of optimizing the shopping experience for the duration set in the browser.
Accepting cookies is not a prerequisite for visiting our website and can be deactivated and deleted in the settings of your browser.

4. Web analysis / use of analysis tools

Google Analytics
We use Google Analytics, the web analysis service of Google Inc. (1600 Amphitheatre Parkway Mountain View, California 94043, USA) to analyze user behavior. The data is processed anonymously. You can find more information at:
https://support.google.com/analytics/answer/6004245?hl=de

Google Analytics uses cookies to evaluate information about the user behavior of visitors to our website and to create reports so that we can get a better picture of our users. These reports contain information about age, gender and interests, but this data cannot be assigned to individual people. This data is transferred to a Google server in the USA and stored there. Your IP address is recorded, but since our website has implemented Google Analytics IP anonymization, it is immediately pseudonymized (i.e.

By deleting the last 8 bits, the personal reference is no longer applicable). This data is not merged with other data from Google.

You can stop using the activities and information of your Google account under “Advertising Settings” at https://adssettings.google.com/authenticated using the checkbox.

The data is processed on the basis of the legal provisions of Article 6 of the GDPR. Our concern in the sense of legitimate interest is to improve our offer and our website.

A direct customer contract was concluded between Google and us by accepting the “Data Processing Addendum” in Google Analytics.

Below you will find information about Google and the use of user data:

5. Retargeting
We also use the data collected during your visit to show you so-called banner advertising. Internet users who have already shown an interest in our shop or our products are shown advertisements on other websites about products they have viewed or products that are similar to the products they have viewed. We use this to make the Internet offering interesting for you. We are convinced that the display of personalized, interest-based advertising is generally more attractive to you than advertising without a personal reference. The basis for this is the setting of cookies and the analysis of previous usage behavior (no personal data of visitors is stored).

6. Third-party cookies
We also use a number of advertising partners who help us to make the Internet offering and our websites more interesting for you. When you visit our website, cookies from these companies are also stored on your device. These cookies have a lifespan of 14 days to 10 years and are deleted automatically after this time and only contain pseudonymous, usually anonymous data. This includes, for example, data about which products you viewed in the webshop or which products you searched for there, whether you bought something or beyond the website, which pages you visited before and which products you were interested in.

7. Use of social plugins

Social plugins (“plugins”) may be integrated into some of our websites, recognizable by the corresponding logos.

The following services are used:
Facebook
(operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) Overview of plugins and their appearance: https://developers.facebook.com/docs/plugins
Facebook privacy policy: http://www.facebook.com/policy.php

Instagram
(operated by Instagram LLC, 1601 Willow Rd, Menlo Park, California 94025, USA) Instagram privacy policy: https://help.instagram.com/155833707900388

In order to prevent the unconscious and unwanted collection and transmission of information to these service providers, we use the so-called “2-click solution”. This means that only when you click on one of these buttons is a direct connection established between your browser and the servers of these service providers. They therefore receive information that you have visited our site using your IP address. If you have a user account with the respective service and are logged in there, this data will be linked to your account. If you interact with the plugins, e.g. by clicking the “Like” or “Share” button, this information will also be assigned to the account.

If you do not want this data to be assigned, please log out of all services before visiting this website. And if you do not want the companies mentioned to collect data about the use of our websites, please do not click the buttons.

We as website operators have no influence on which data is collected by these services or how it is used. For more detailed information, please refer to the data protection information of the respective service provider.

8. Use of Google Maps
Our website uses Google Maps to display the company location on a map. Google Maps is operated by Google Inc. By using Google Maps, information about the use of the website, including your IP address, can be transferred to Google.

When you access the subpage in which the map is integrated, your browser establishes a direct connection to Google’s servers. The map content is transmitted directly to your browser and integrated into the website by it. We therefore have no influence on the type and extent of the data collected by Google in this way. For more information on data processing and your rights and setting options for protecting your privacy, please refer to Google’s privacy policy.

The terms of use for Google Maps can be found here: https://www.google.com/intl/de_DE/help/terms_maps.html

9. Use of YouTube
Videos from our official YouTube channel may be embedded on our websites. An offer from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA).

To protect your privacy, we use YouTube’s “extended data protection mode” when integrating, but your browser establishes a direct connection to YouTube’s servers when you access the subpage in which the video is embedded. However, the extended data protection mode does not save any data. Only when you click on the video is the YouTube server informed which specific page of our website you have visited. If you are logged into your YouTube account, this data will be assigned to your personal profile. If you do not want this assignment, please log out of your account beforehand.

You can find more information about this in Google’s privacy policy.

10. Handling contact details
If you contact us using the contact options offered, your details will be stored for the time it takes to process and answer your request. Without this process, we would not be able to process your request. This data will not be passed on to third parties without your consent. However, if no contractual relationship is established, this data will be deleted immediately.

11. Handling personal data
Personal data is all information that can be traced back to you or that is used to identify you (e.g. name, address, contact details). Processing is any process carried out in connection with personal data, such as collecting, storing, changing, using, disclosing by transmission and even deleting.
The following personal data is mandatorily collected and processed from you when you make a purchase via the online shop:

  • First and last name
  • Gender
  • Billing address
  • Delivery address
  • Telephone number
  • Email address (only serves to provide information about the processing of your order)

This personal data is stored, used and passed on for the purpose of the purchase process and for later contract processing (billing, delivery, customer service). Your personal data is used exclusively for these purposes; it is only passed on if this is permitted within the legal framework, the data is required for legal proceedings or if you have consented. For example, transport or logistics companies receive the necessary data for the delivery of the goods as part of the order processing. The data passed on in this way may only be used by these service providers to fulfill their task.

Data processing is carried out on the basis of the legal provisions of Article 6 GDPR (in particular consent and/or the necessity of fulfilling the contract).

We process your personal data, if necessary, for the duration of the entire business relationship (from initiation, processing to termination of a contract) and beyond that in accordance with the statutory retention and documentation obligations and until the end of any legal dispute, ongoing warranty and guarantee periods, etc.

12. Newsletter subscription
We offer you a newsletter in which you are informed about current offers and new products. If you would like to subscribe to this, you must provide an email address. Without providing this data, our newsletter cannot be sent. You can revoke this consent at any time and unsubscribe from the newsletter by sending us a message in text form using the contact details above or by clicking on the unsubscribe link at the end of the newsletter. From this point on, we will delete all data that was saved when you registered for the newsletter.

To send our newsletter, we use “Copernica”, a newsletter system from the Dutch provider Copernica BV, De Ruijterkade 112, 1011 AB, Amsterdam.

You can view the data protection regulations of the shipping service provider here: https://www.copernica.com/en/privacy-policy

13. Postal advertising
In addition, we reserve the right to store your first and last name, your postal address and – if we have received this additional information from you as part of the contractual relationship – your title, academic degree, year of birth and your professional, industry or business name in summarized lists and to use them for our own advertising purposes, e.g. to send interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

14. User rights: information, correction and deletion
You can receive information about your data stored by us free of charge at any time. You are entitled to view, confirm, correct, rectify, update, supplement, anonymize, block, restrict or delete your personal data.
If you have any questions about the processing of your personal data or if you would like us to pass on your personal data to another company or person, please contact us. Our company grants you all the rights to which you are entitled under applicable law with regard to your personal data. If you believe that your rights have been violated or that your data has been handled unlawfully, you can lodge a complaint with the Austrian Data Protection Authority within 1 year (Limburggasse 8-10, 1080 Vienna, email: dsb@dsb.gv.at).

15. Data security
The company uses technical and organizational security measures to protect the stored data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. An IT service provider has been commissioned to continuously ensure and improve technical security in line with technological progress. Since this company would have access to personal data, an agreement on order data processing in accordance with Art. 28 of the GDPR was concluded, in which the company undertakes to comply with the applicable data protection regulations.

16. Changes to this data protection information
We reserve the right to adapt the data protection declaration as required in the event of changes to data protection requirements. The updated data protection declaration will be published on our website. Subject to applicable legal provisions, all changes will take effect as soon as the updated data protection declaration is published. If we have already collected data from you and/or are subject to a legal obligation to provide information, we will also inform you of significant changes to our data protection declaration and ask for your consent.

17. Contact
If you have any questions in connection with our data protection declaration or if you wish to exercise your rights set out in the data protection declaration, please contact us at the following email address: office@goldecktextil.com